PORTERO'S PROMISE

PORTERO'S PROMISE TO CUSTOMERS:

1) We protect the consumer by authenticating each item we offer for sale on our site. To back up this promise, we offer our Buyer's Protection Plan: if you purchase an item from Portero that is not authentic, we will refund 100% of the purchase price, plus any shipping and insurance costs you may have incurred. Please click on the Buyer's Protection Plan for details.

2) We photograph and describe the actual item we are selling (no stock photos), including item condition. The item you see on our listing is the item that will be delivered to your door.

3) We provide a 30-Day Return Policy.

4) We provide a Free One Year Warranty on all watches.

PORTERO'S PROMISE TO LUXURY BRANDS:

1) We will not sell any branded product that we believe is not genuine.

2) We only sell items that are in pristine to very good condition, in order to promote an attractive resale value, which enhances the value of your trademarked goods.

3) We provide an online environment that is luxury-appropriate, including look and feel, customer service, and shopper security. We believe the customer experience on our site should reflect the prestige and distinction of the world’s preeminent luxury brands.

PORTERO'S PROMISE TO SELLERS/SUPPLIERS:

1) We only work with sellers and suppliers who provide us with authentic luxury goods in pristine to very good condition.

2) We provide a safe auction experience and a high level of service for luxury customers.

- Updated 7/15/2008